FAQs

Question Answer Category
1. Can I register now to reserve my spot but pay later? Payment must be made at the time of registration. GENERAL / REGISTRATION
2. Can I be invoiced? We only offer payment via Credit Card via the registration site. In the event a credit card is not available please contact Supply Nation directly to discuss options. All payments must be made in advance of the event, or tickets will be null and void. GENERAL / REGISTRATION
3. Have ticket prices increased this year? Supply Nation endeavours to keep prices as low as possible. Members and Indigenous-owned businesses listed on Indigenous Business Direct receive discounts off the general admission pricing. For some ticket types there has been a small increase on 2016 prices. To access the lowest prices, ensure that you use your purchase code within the early bird offer period - some tickets are actually cheaper than last year if you buy them with your early bird code! GENERAL / REGISTRATION
4. Will I receive contact details for other event attendees? You will be able to share contact details with people you meet at the event via the Event App. Knowledge Forum (conference) delegates will receive the name and company of other delegates but due to privacy issues Supply Nation will not share personal contact details. GENERAL
5. What is Supply Nation’s cancellation policy? Cancellations must be received in writing to connect@supplynation.org.au. An administration fee of $100 per registrant will apply for cancellations notified prior to 1 April 2016. Cancellations notified after 1 April will forfeit 50% of the total event fee (including GST). Cancellations notified after the closing date will not be refunded. GENERAL
6. I have special requirements - what do I need to do? Supply Nation will cater for special dietary or physical requirements requested before the closing date of 15 April 2016. Please email connect@supplynation.org.au with your specifications or update details via your Eventbrite account (which you will set-up when you purchase any ticket). GENERAL
7. What does a full event registration cover? A full event registration package is for one individual to attend the full event i.e. Knowledge Forum (Conference), Tradeshow and Gala Awards Dinner. One registration may not be utilised by several individuals. REGISTRATION
8. I’ve already registered for a Tradeshow booth but now want to modify my registration to include attendance at the gala dinner? You will need to log back in to your Eventbrite account to purchase additional tickets, or amend attendee names/details. TRADESHOW / REGISTRATION
9. Can I request that my booth be placed beside another organisation? Supply Nation will take all requests into account but cannot guarantee that they will be accommodated. All final decisions will rest with the event coordinators. TRADESHOW
10. I need more than two staff to attend my Tradeshow booth. Is this possible? Yes. You have the option to bring up to two additional staff to manage your booth for a cost of $75 per person. A Standard Booth purchase includes two staff attending. TRADESHOW
11. When will the Tradeshow floorplan be released to the public? The floorplan will be finalised in the weeks prior to the event and will be released two weeks prior to the event. TRADESHOW
12. What do I get with my booth? This year, booths are 3m x 3m. Your booth includes an optional furniture package (a trestle table and 2 chairs) and 2 staff members to manage the booth who will both receive a lunch pack. TRADESHOW
13. How can I increase the size of my Tradeshow booth? Indigenous-owned businesses have the option to increase their booth size by up to four times. After selecting a standard booth you can then select the number of upgrades you would like, with each additional 3m x 3m space charged at $330. E.g If you would like your booth to be twice as big as the standard size, select 1 x standard both + 1 x upgrade. If you would like it to be three times as big (i.e. 3m x 9m) then select 1 x standard booth + 2 x upgrades. We advise that guests liaise directly with Exponet to finalise how their larger space can best be used. TRADESHOW
14. Can I share my booth with another business? Only one business per booth can be listed on booth signage and on the exhibitor listing. Booth signage must match the company name / trading name listed on Indigenous Business Direct. TRADESHOW
15. Can I change my workshop preferences ? Provided there is space available,you will be able to change your workshop choices by going back into your Eventbrite profile at any time prior to the closing date. KNOWLEDGE FORUM (CONFERENCE)
16. I'm speaking at the Knowledge Forum - when does my material have to be submitted? We require speakers to provide their hi-res photo and bio when they confirm their commitment. Any presentation materials should be finalised and sent to Supply Nation by Thursday, 6th April, 2017 KNOWLEDGE FORUM (CONFERENCE)
17. Can I request to be seated at a specific table or with specific individuals at the Gala Awards Dinner? All guests in the same booking will be placed on the same table unless otherwise requested. Supply Nation will take all requests into account but cannot guarantee that they will be accommodated. All final decisions will rest with the event coordinators. GALA AWARDS DINNER
18. I want to purchase 2 tables of 10 at the Gala Dinner for my organisation. How can I do this? Yes you may purchase multiple tables for the Gala Awards Dinner. You will be required to provide names and dietary requirements in advance - however you can go back and edit this information within your registration after purchase. GALA AWARDS DINNER
19. I have been shortlisted as a finalist at Supply Nation’s Supplier Diversity Awards, which takes place at the Gala Dinner. Does this mean that I receive a free registration? No. All shortlisted finalists must purchase a ticket to the Connect Gala Awards Dinner in order to be eligible as an award winner. GALA AWARDS DINNER / AWARDS
20. I would like to submit my application for the Supplier Diversity Awards but I have not yet purchased a ticket to the Gala Awards Dinner Awards Night. Will this make me ineligible? No. You can submit a nomination online for an awards category before you have purchased your ticket. Please note however that you will not be eligible to win the award on the night if you have not purchased a ticket to attend the Gala Awards Dinner. In the case of an organisation’s nomination, one individual from the organisation must be present on the night. GALA AWARDS DINNER / AWARDS

BUY YOUR CONNECT 2017 TICKETS

Tickets for the Knowledge Forum, Gala Dinner and to attend the Tradeshow are available until Wednesday 19th April (booth sales closed)

Buy your tickets now!