FAQs

QuestionAnswerCategory
1. Can I register now to reserve my spot but pay later? Payment must be made at the time of registration. GENERAL / REGISTRATION
2. Can I be invoiced? We only offer payment via Credit Card via the registration site. In the event a credit card is not available please contact Supply Nation directly to discuss options. All payments must be made in advance of the event, or tickets will be null and void. GENERAL / REGISTRATION
3. Have ticket prices increased this year? Supply Nation endeavours to keep prices as low as possible. Members and Indigenous-owned businesses listed on Indigenous Business Direct receive discounts off the general admission pricing. For some ticket types there has been a small increase on 2017 prices. To access the lowest prices, ensure that you use your purchase code within the early bird offer period - some tickets are actually cheaper than last year if you buy them with your early bird code! GENERAL / REGISTRATION
4. Will I receive contact details for other event attendees? You will be able to share contact details with people you meet at the event via the Event App. Knowledge Forum (conference) delegates will receive the name and company of other delegates but due to privacy issues Supply Nation will not share personal contact details. GENERAL
5. What is Supply Nation’s cancellation policy? Cancellations must be received in writing to connect@supplynation.org.au. An administration fee of $100 per registrant will apply for cancellations notified prior to 1 May 2018. Cancellations notified after 1 May will forfeit 50% of the total event fee (including GST). Cancellations notified after the closing date will not be refunded. GENERAL
6. I have special requirements - what do I need to do? Supply Nation will cater for special dietary or physical requirements requested before the closing date of 1 May 2018. Please email connect@supplynation.org.au with your specifications or update details via your Eventbrite account (which you will set-up when you purchase any ticket). GENERAL
7. What does a full event registration cover? A full event registration package is for one individual to attend the full event i.e. Knowledge Forum (Conference), Tradeshow and Gala Awards Dinner. One registration may not be utilised by several individuals. REGISTRATION
8. I’ve already registered for a Tradeshow booth but now want to modify my registration to include attendance at the gala dinner? You will need to log back in to your Eventbrite account to purchase additional tickets, or amend attendee names/details. TRADESHOW / REGISTRATION
9. Can I request that my booth be placed beside another organisation? Supply Nation will take all requests into account but cannot guarantee that they will be accommodated. All final decisions will rest with the event coordinators. TRADESHOW
10. I need more than two staff to attend my Tradeshow booth. Is this possible? Yes. You have the option to bring up to four additional staff to manage your booth on top of the two that are included with your booth purchase. TRADESHOW
11. When will the Tradeshow floorplan be released to the public? The floorplan will be finalised in the weeks prior to the event and will be released two weeks prior to the event. TRADESHOW
12. What do I get with my booth? This year, booths are 3m x 3m. Your booth includes an optional furniture package (a trestle table and 2 chairs) and 2 staff members to manage the booth. TRADESHOW
13. How can I increase the size of my Tradeshow booth? Indigenous-owned businesses have the option to buy a single or double sized booth this year. TRADESHOW
14. Can I share my booth with another business? No, only one business is permitted to exhibit in each booth. TRADESHOW
15. I would like to offer food / beverage samples at my Tradeshow booth. Is this possible? If you wish to provide or prepare food samples, the items to be sampled must be directly related to your core business and they must comply with the NSW Food Authority Guidelines. More information about costs, ICC guidelines and how to apply for a permit is available in your exhibitor manual. TRADESHOW
16. Can I change my workshop preferences ? Provided there is space available,you will be able to change your workshop choices by going back into your Eventbrite profile at any time prior to the closing date. KNOWLEDGE FORUM (CONFERENCE)
17. I'm speaking at the Knowledge Forum - when does my material have to be submitted? We require speakers to provide their hi-res photo and bio when they confirm their commitment. Any presentation materials should be finalised and sent to Supply Nation (date to be confirmed). KNOWLEDGE FORUM (CONFERENCE)
18. Can I request to be seated at a specific table or with specific individuals at the Gala Awards Dinner? All guests in the same booking will be placed on the same table unless otherwise requested. Supply Nation will take all requests into account but cannot guarantee that they will be accommodated. All final decisions will rest with the event coordinators. GALA AWARDS DINNER
19. I want to purchase 2 tables of 10 at the Gala Dinner for my organisation. How can I do this? Yes you may purchase multiple tables for the Gala Awards Dinner. You will be required to provide names and dietary requirements in advance - however you can go back and edit this information within your registration after purchase. GALA AWARDS DINNER
20. I have been shortlisted as a finalist at Supply Nation’s Supplier Diversity Awards, which takes place at the Gala Dinner. Does this mean that I receive a free registration? No. All shortlisted finalists must purchase a ticket to the Connect Gala Awards Dinner in order to be eligible as an award winner. GALA AWARDS DINNER / AWARDS
21. I would like to submit my application for the Supplier Diversity Awards but I have not yet purchased a ticket to the Gala Awards Dinner Awards Night. Will this make me ineligible? No. You can submit a nomination online for an awards category before you have purchased your ticket. Please note however that you will not be eligible to win the award on the night if you have not purchased a ticket to attend the Gala Awards Dinner. In the case of an organisation’s nomination, one individual from the organisation must be present on the night. GALA AWARDS DINNER / AWARDS
22. Can an entrant win more than one award? Yes. It's possible that entrants can nominate themselves or their business in multiple award categories. Each category is judged separately. AWARDS
23. Who are the judges? The judging panel is drawn from CIPs and senior business leaders. All members are independent of Supply Nation, our membership and businesses listed on Indigenous Business Direct. AWARDS
24. Can I get feedback on my nomination? The judges' decisions are final and no correspondence or discussion will be entered into after the judging. Due to the number of entries and the confidential process we are unfortunately unable to give feedback on to why an entry has not been included as a finalist or winner. AWARDS
25. Are there prizes associated with the Supplier Diversity Awards? Each year some award sponsors provide prize packages for either the winner of, or finalists of that category. AWARDS
26. What is the judging process? The nomination form information in each category is reviewed by an independent judging panel and scored against the published criteria. The top three entries in each category are declared ’finalists’ and the recipient of the highest score is declared the 'winner'. AWARDS
27. How are conflicts of interest on the judging panel handled? The panel is specifically selected to be independent from Supply Nation, our members or businesses listed on our directory. For each category, the judges review the list of nominees and declare any conflicts. They are then recused from judging that category. A minimum quorum of two judges must judge each category. AWARDS
28. Can sponsors of the awards enter? Sponsors may enter a category that they do not sponsor. AWARDS
29. How are results verified? The entire judging process is audited by BDO, a global audit firm. AWARDS
30. Can entrants win the same award in consecutive years? Yes, as long as the nominee still meets all eligibility criteria, they can win the same award over multiple years. However, criteria and weightings do change over time so there is no guarantee that the same organisation or individual will win in different years. AWARDS
31. When are winners announced? Winners are announced at the Gala Awards Dinner on 23rd May. All finalists MUST attent the dinner. AWARDS
32. Is there anything expected of winners? Winners are not required to participate in any activities. After Connect, we may feature the winning organizations and individuals and may ask for quotes, pictures or interviews to feature in our various communication channels. Additionally, we may request that winners participate in media interviews as required. There is no obligation for winners to do any of the above. AWARDS
33. When will I know if I'm a finalist? Finalists will be notifed prior to the official announcement which will be sent out in early to mid April. AWARDS

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